Refund policy

100% Satisfaction Guaranteed

Love it or send it back — no questions asked.

If you’re not completely in love with your order, simply reach out to us on WhatsApp at +1-647-502-0870 within 14 days.

We’ll share the return address, and as soon as your item is on its way back, we’ll process your full refund.

Each piece is handmade, so gentle variations in color, texture, or finish are natural

and part of what makes your item beautifully unique.

 

SHIPPING PROCEDURE

 

Orders are packed within 1–2 days and usually arrive in 5–7 business days with standard shipping.

Need it sooner? Just mention it in the order comments and we’ll do our best to ship it faster.

We work hard to smoothly navigate customs, and most orders arrive without extra charges.

However, customs duties or taxes (if applied) are the receiver’s responsibility, and any delays caused by customs are beyond our control.